I bought a gift pack of socks for my dad for Christmas to help with his irritable feet due to diabetes. He loves the socks, and tells me they make a real difference when he is on his feet for long periods of time.
More importantly, the customer service was some of the best I have had. When I placed the order, I was quickly contacted by David, who advised me that because of Christmas orders and COVID, there was a possibility they may not arrive in time for Christmas, and he would refund me immediately if I decided to cancel. As there was a few weeks until Christmas I decided to proceed with the order. David updated me every few days as to the whereabouts of the package, complete with screenshots of the tracking info. The socks arrived with a few days to spare and David was genuinely elated that my dad would receive his gift.
I honestly can't remember another example where I have received such thorough and considerate customer service.
Couldn't recommend the product or company any more highly. Thank you!!